November 2013
Demand for money in Pakistan
This study is an empirical investigation of the relationship between M2, gross domestic product, inflation rate and interest rate. The study used secondary data obtained from Pakistan IMFs (World Development Indicators) over the period 1976-2012. Reliability and viability of the data is checked through various sources like IFS and World Bank. For estimation ADF (augmented dickey fuller) unit root test, Johansen’s...
November 2013
The effects of ISO 9000 quality management system implementation in small and medium-sized textile enterprises: Turkey experience
This study aimed to determine the effective factors, difficulties encountered, attainable levels of the objectives in the process of certification in small and medium-sized enterprises with the ISO 9000 Quality Management Systems (QMS) certificate in Turkey Textile Sector. The study was carried out by reaching the managers that managed certification process in companies. The data collected via questionnaires were...
November 2013
Empirical research on impact of industrial services brand on customers’ relationship quality perception
Industrial services brand will play a critical role in establishing high-quality customer relationships. Based on this, this study aims to empirically explore the influence of industrial services brand on customers’ perceptions toward the two parties’ relationships. The study develops a conceptual framework firstly for industrial services brand which includes expertise, corporate reputation, corporate...
November 2013
The role of trust and ease of use in the development of Internet banking
Chinese customers adopted online banking service over fourteen years. But low customer satisfaction is still a problem of internet banking development in China. This study investigates how trust and ease of use influence internet banking customer satisfaction in China. Authors developed a theoretical model based on literature review. We analyzed the data using structured equation modeling (SEM) to evaluate the strength...
November 2013
Multi product and service organization structure for managerial transformation process
The examples given in this work have clear implications for practitioners to improve managerial transformation process as far as possible via strategic structure management. The final results showed that managerial transformation process quantity in compliance with determined criteria of evaluation suggested model for each organization is different. The other implication of the research is that multi product and service...
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