African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 4079

Table of Content: 18 August 2010; 4(10)

August 2010

A comprehensive model for identifying factors impacting on development of organizational citizenship behavior

  The purpose of this paper is formulating the comprehensive model for identify factors that have impact on development of organizational citizenship behaviour (OCB) in Iranian petrol national company. To achieve the purpose mentioned above, questionnaire survey method was used. In this research, impacts of five factors such as leadership, personality, structural, cultural and value factor on development of OCB...

Author(s):   Hassan Zarei Matin, Gholamreza Jandaghi and Freyedon Ahmadi

  • Article Number: 60248BB27816

August 2010

Charismatic leadership and organizational commitment: An Indian perspective

  The aim of this study is to further our understanding on the relationship of charismatic leadership and organizational commitment in Indian organization. A total of 147 employees from eastern and northern India participated in the study. Pearson correlations of the factors from the two scales were computed and revealed that five of the six Ck-factors were significantly correlated with the commitment factors....

Author(s):   R. K. Shastri, K. Shashi Mishra and A. Sinha

  • Article Number: 662AB7B27853

August 2010

Participation in formal mentoring programme in South African construction industry: A perspective of new knowledge workers

  This study examined mentoring relationships within organizations, important characteristics of mentors, important mentoring functions, effectively achieved mentoring functions, potential negative outcomes or problems in mentoring relationships as reported by new knowledge workers and the implications of cultural divide in relation to gender and race. A descriptive survey was used to conduct this research,...

Author(s):   Justus Ngala Agumba and Ferdinand Cedric Fester

  • Article Number: 48E6D4527895

August 2010

Corporate governance in the Asian countries

  Corporate governance (CG) has assumed greater limelight with the series of corporate failings, following which the markets, investors and society at large have begun to loose faith in the infallibility of these systems. Nowadays, the conduct of those who take care of ‘public’ money is being questioned since they are being tested on ‘ethical’ standards. The study has advocated an...

Author(s):   Madan Bhasin

  • Article Number: 8F1248C27938

August 2010

The influence of perceived environmental uncertainty, firm size, and strategy on multiple performance measures usage

  The balanced scorecard (BSC) is regarded as the most popular performance measurement system in providing a superior combination of financial and non-financial performance measures. This study empirically investigates the influence of perceived environmental uncertainty, firm size, and business strategy on the use of multiple performance measures among 120 Malaysian manufacturing firms. The balanced...

Author(s):   Ruzita Jusoh

  • Article Number: A20564127990

August 2010

Decoding organizational culture: A study of Malaysian construction firms

  The paper studies the cultural practices influencing business performance in over 327 Malaysian contractors. A national-wide questionnaire survey has been conducted to determine the current enterprise culture, leadership styles andenterprise axiology in Malaysian construction contracting organizations. Findings reveal that the “monkey...

Author(s):   C. Wang and H. Abdul-Rahman

  • Article Number: 721E0A528034

August 2010

User preferences on transformations of shopping centers into private urban public spaces: The case of Izmir, Turkey

  With the spread of globalization, shopping centers are becoming a part of the urban lifestyle in many countries, including Turkey. Their numbers are increasing rapidly in metropolitan areas. In addition to their retail outlets, these newly designed, well-kept shopping centers offer facilities that enable people to pursue leisure activities and engage in social interaction. The study demonstrates that Turkish...

Author(s):   Malike Özsoy

  • Article Number: 5EF263628084

August 2010

Designing an organization assessment model based on European foundation for quality management using multiple criteria decision making

  European foundation for quality management (EFQM) excellence model has been suggested by 14 European companies in 1988. It has been several years that this model has also been used by Iranian industry officials namely, ministry of the industry of the Islamic Republic of Iran to recognize and solve the problems of Iranian organization. In this model, evaluating is done by qualitative variables but there are...

Author(s):   Hassan Mehrmanesh and Allaverdi Taghavi

  • Article Number: B95CA6B28117

August 2010

Designing an organization assessment model based on European foundation for quality management using multiple criteria decision making

  European foundation for quality management (EFQM) excellence model has been suggested by 14 European companies in 1988. It has been several years that this model has also been used by Iranian industry officials namely, ministry of the industry of the Islamic Republic of Iran to recognize and solve the problems of Iranian organization. In this model, evaluating is done by qualitative variables but there are...

Author(s):   Hassan Mehrmanesh and Allaverdi Taghavi

  • Article Number: 4E228DF28121

August 2010

Employee empowerment and customer satisfaction: Empirical evidence from the banking sector of Pakistan

  Employee empowerment is a key feature of the modern management style. Empowered employees are expected to perform more effectively as compared to those working in traditional or authoritarian organizational cultures. Keeping in view the significance of the issue, a comparative study was planned to examine the impact of employee empowerment on customer satisfaction. A multistage cluster sample of 644 bank...

Author(s):   Hummayoun Naeem and Muhammad Iqbal Saif

  • Article Number: BA7240C28170

August 2010

An analysis and a solution for the existence of Turkish leather industry

  Leather industry is one of the leading sectors of the Turkish economy in terms of industrial production and employment. The gradual transformation of leather companies towards automation in their production processes, and towards transferring a portion of the company and product promotions to the Internet via computers can be considered as the early steps of e-commerce entrepreneurship in this regard. This...

Author(s):   Gonca Telli Yamamoto, Bekir Yilmaz, Eser Eke Bayramoglu and Özgür Şekeroğlu

  • Article Number: 6358F7828221

August 2010

Labour exploitation and division of labour: A meta-analysis of divergent ideological perspectives

  Division of labour has been acknowledged and praised by conservatives as the source of wealth to nations, without considering its exploitative effects on labour. Conversely, social progressives believed that division of labour is inhuman and demeaning in nature, particularly towards labour. The authors of this paper harmonises more with the social counteractions that, division of labour is a form of...

Author(s):   Wilfred I. Ukpere

  • Article Number: 7DCCB8328264

August 2010

Socio-economic analysis of the migrant labourers in Punjab: An empirical analysis

  Labour migration is a complex phenomenon and encompasses different streams which vary in duration, nature of origin and destination areas and characteristics of migration process. Based on the primary and secondary data, this paper analyses the socio-economic conditions of migrant labourers in Patiala city; studies the nature, size, type and other characteristics of migrant labourers; analyses to what extent...

Author(s): Saurabh Sethi, Ranjit Singh Ghuman and Wilfred Isioma Ukpere

  • Article Number: 8F336C528308

August 2010

An optimal algorithm for type-I assembly line balancing problem with resource constraint

  In this paper we consider resource-constrained type-I assembly line balancing problem (RCALBP-I) in which resource of different types, such as machines and workers, are required in processing tasks. The objective of RCALBP-I is to minimize not only the number of workstations needed, but also the number of resource types required. A shortest route algorithm is proposed to find the optimal solution for...

Author(s): Hsiu-Hsueh Kao, Din-Horng Yeh, Yi-Hsien Wang and Jui-Cheng Hung

  • Article Number: 7C1F78D28408

August 2010

The relations of organizational characteristics, customer-oriented behavior and service quality

  Competition in the financial services gradually grows. In order to improve the competitiveness, more financial enterprises value issues relevant to the improvement of service performance for keeping and attracting customers. This paper investigated the influence of organizational characteristics from the perspective of employees on the behavior of employees as well as the relationship with the service...

Author(s): Chen Mei-Liang and Chen Kuang-Jung

  • Article Number: F19F22328470

August 2010

Situation and possibilities of improvement of voluntary pension insurance in Serbia as a developing country

  Like many other countries, Serbia, too, has faced the necessity of introducing changes into the voluntary pension insurance. However, reforms of pension insurance in Serbia started with significant delay in comparison with almost all other countries of Eastern Europe. The key reasons for this were disintegration of previous state followed by several wars during the 1990s, the UN sanctions, and hyperinflation....

Author(s): Nebojsa Zarkovic, Dragan Mrksic and Milimir Lisov

  • Article Number: 4B1431F28528

August 2010

The impact of the global crisis on ethical leadership: A case study of the South African public sector

The African economy has been impacted by the global crisis as it is integrated into the world economy. African governments have used their strengths, fiscal opportunities, financial regulatory frameworks and the resourcefulness of labour and institutions to address the challenges of the crisis. The aim of the article is to examine the challenges facing ethical leadership within the context of the global crisis and to...

Author(s):   Nirmala Dorasamy

  • Article Number: EB2890D28567

August 2010

Cognitive emotion regulation questionnaire: Development of Turkish version of 18-item short form

  The purpose of this study is to develop a Turkish version of the cognitive emotion regulation questionnaire (CERQ) short 18-item version. We translated and cross-culturally adapted the English version of the CERQ, and tested the reliability and factorial validity of the Turkish version (CERQ-TR). A sample of 317 Turkish university students completed the CERQ-TR. Following stepwise omission of the items with...

Author(s): A. F. Cakmak and E. I. Cevik

  • Article Number: D4721CB28610

August 2010

An examination of employee retention strategy in a private organisation in Zimbabwe

  Worldwide, a number of factors have been attributed to the increase in the level of employee turnover. The way people are paid, recognised and achieve salary advancement are critical factors in attracting, retaining, and motivating employees. The challenge for most organisations today is the formulation of an effective employee retention strategy that will help in retaining employees that are considered...

Author(s): Malvern W. Chiboiwa, Michael O. Samuel and Crispen Chipunza

  • Article Number: 46CBCBC28654

August 2010

Strategic supply chain framework for the automotive industry

  The changing business conditions of the 21st century has led to companies facing issues ranging from globalisation, economic uncertainty to new technologies and increasing consumer demands. In the automobile industry, as manufacturers design and build vehicles globally, their supply chains become increasingly complex with challenges that often stand in the way of profitability and higher shareholder...

Author(s): I. M. Ambe and J. A. Badenhorst-Weiss

  • Article Number: 90EAD5628698

August 2010

Interventions affecting air transport passenger demand in Taiwan

  All around the world, air travel has become a vital element in people’s lives, one that stimulates national economies, global trade and tourism. Nevertheless, the airline industry is highly vulnerable to exogenous shocks. The objectives of this study, therefore, are to apply Autoregressive Integrated Moving Average (ARIMA) with intervention model (also known as intervention analysis) to evaluate the...

Author(s): Jennifer C. H. Min, Hsien-Hung Kung, and Hsiang Hsi Liu

  • Article Number: 7C8494328731

August 2010

The effect of workgroup heterogeneity on decision making: An empirical investigation

  This research effort explored the relationship of workgroup heterogeneity and effective decision making within organization. Researchers tried to examine the influence of management heterogeneity on creative and qualitative aspect in decision making process. The research team used a survey questionnaire for data collection from employees of domestic private banks of Pakistan using stratified sampling method...

Author(s): Syed Mazhar Abbas Zaidi, Muhammad Iqbal Saif and Arshad Zaheer

  • Article Number: E56BC5B28765

August 2010

Family factors and the creation of family businesses in developing countries: A case study of Iran's oil and textile industries

  The goal of this study is to examine the effect that family factors (family relationships, family goals, family resources, family vision, family size and family tensions) have on the creation of family businesses. Data were collected from mangers/owners of 160 industrial businesses (family and non-family businesses) in oil and textile sectors of Iran based on structured questionnaires. Collected data were...

Author(s): Mahmoud Ahmadpour Daryani, Mehdi Samizadeh, and Mahdi Tajeddin

  • Article Number: 8E321BB28818

August 2010

Import demand function for Bangladesh: A rolling window analysis

  This study aims to estimate aggregate import demand function for Bangladesh economy by using the data of 1980 to 2008. Estimation evidence provided by using autoregressive distributed lag (ADRL) approach to cointegration and rolling window regression method to estimate the coefficient of each observation in the sample by fixing the window size. The estimation result confirms long run relationship between...

Author(s): Qazi Muhammad Adnan Hye and Masood Mashkoor

  • Article Number: A30E85F28864

August 2010

Factors effecting job satisfaction of employees in Pakistani banking sector

  The job satisfaction has got tremendous attention in organizational research. The focus of this study is to determine the impact of various human resource management practices like job autonomy, team work environment and leadership behavior on job satisfaction. It also investigates the major determinants of job satisfaction in Pakistani banking sector. This study further evaluates the level of difference in...

Author(s): Ahmed Imran Hunjra, Muhammad Irfan Chani, Sher Aslam, Muhammad Azam and Kashif-Ur-Rehman

  • Article Number: 61355BC28896

August 2010

Towards virtualization: A competitive business continuity

  The ultimate goal of all businesses no matter in which sectors they operate is to maintain their profitability and growth. There is a relationship among the capital, investment, and the personnel in order to achieve objectives for the performance of the organizational systems and it must be maintained without any deterioration. Companies have a chance to compete with other firms in the national and...

Author(s): Tuncay Ercan

  • Article Number: D801C4C29143

August 2010

An alternate approach to identify key service sectors’ contributors: Experiences from Malaysian economy

  This study analyzes the direct and indirect rankings and contribution of service sectors in the Malaysian economy from 1987 to 2005. Two different methodologies, that is (1) direct service intensities, and (2) direct plus indirect service intensities have been used to calculate the service intensity of different industries. It is found that the contribution of overall service sectors is mostly positive and...

Author(s):   Abul Quasem Al-Amin, Mazharul Islam, Yap Su fei and Fatimah Kari

  • Article Number: 713A20F29195

August 2010

The rise in the sales of counterfeit brands: The case of Turkish consumers

  Counterfeiting activity is a worldwide phenomenon rapidly increasing in every country. Accounting for about 7% of global trade, counterfeit brands resemble the genuine goods but are typically of lower quality in terms of performance, reliability or durability. The size of the counterfeit brands market in Turkey is reported to be around 3 billion dollars. The prevalence of counterfeit manufacturing, the wide...

Author(s):   Elif Akagun Ergın

  • Article Number: 9BC91A029241

August 2010

What motivates people to search online? Antecedences and comparisons among different buyers

  Human factors affect information-seeking behavior in online shopping. However, there are few studies that investigate the differences in product-selections on information seeking. This study adopts Baker’s theory with respect to consumer decision style (1999) to identify influential antecedents and contextual factors in web pages best explain consumer information-seeking behavior in the pre-purchase...

Author(s): Jin-Yi Yeh, Wen-Shan Lin, Chun-Hsien Wang and Yen-Chu Hsu

  • Article Number: 15FD06229282