Full Length Research Paper
References
Akintayo D (2010). Work-family role conflict and organizational commitment among industrial workers in Nigeria. Journal of Counselling Psychology 2(1):1-8. |
|
Bartol KM (1979). Professionalism as a predictor of organizational commitment, role stress, and turnover: A multidimensional approach. Academy of Management Journal 22(4):815-821. |
|
Bereson ML, Levine DM (1979). Basic Business Statistics, Concepts and Applications, 6th edition. New Jersey: Prentice-Hall International, Inc. |
|
Cavallo C, Brienza M (2001). Emotional competence and leadership excellence at Johnson and Johnson: The emotional intelligence and leadership study. Consortium for Research on Emotional Intelligence in Organizations 1:12. |
|
Chae SH, Kim YD, Lim HJ (2014). Analysis of the association between competence and performance-focusing on farmers and extension workers. American Journal of Agricultural and Biological Science 9(1):101-108. |
|
Department of Agriculture, Forestry and Fisheries (DAFF) (2011). National Framework for Extension Recovery Plan. Department of Agriculture, Forestry and Fisheries, Communication Services, Pretoria. |
|
Dart J, McCall L, Ash S, Blair M (2019). Toward a Global Definition of Professionalism for Nutrition and Dietetics Education: A Systematic Review of the Literature. Journal of the Academy of Nutrition and Dietetics 119(6):957-971. |
|
Department of Agriculture (DoA) (2005). Norms and Standards for Extension and Advisory Services in Agriculture. Pretoria: Scientific Research and Development. |
|
Department of Public Service and Administration (1997). Batho Pele- "People First: White paper on transforming public service delivery. |
|
Donaldson JL, Vaughan R (2022). A Scoping Study of United States Extension Professional Competencies. Journal of Human Sciences and Extension 10(1):1-17. |
|
Emami M, Darabi M (2013). Antecedents of Professional Commitment. Working Paper. |
|
Fox W, Meyer IH (1995). Public Administration Dictionary. Eppindust: Juta. |
|
Frow P (2007). The meaning of commitment in professional service relationships: a study of the meaning of commitment used by lawyers and their clients. Journal of Marketing Management 23(3-4):243-265. |
|
Garavan T (1997). Interpersonal Skills Training for Quality Service Interactions. Industrial and Commercial Training 29(3):70-77. |
|
Gil SI, Berenguer CG, Cervera TA, Moliner VB (2005). Relationships among customer orientation, service orientation and job satisfaction in financial services. International Journal of Service Industry and Management 16(5):497-525. |
|
Hasson H, Arnetz JE (2008). Nursing staff competence, work strain, stress and satisfaction in elderly care: a comparison of home-based care and nursing homes. Journal of Clinical Nursing 17(4):468-481. |
|
Hurd HG (1967). What is a professional. Journal of Cooperative Extension 5(2):77-84. |
|
Irani TA, Gregg JA, Telg R (2004). Choosing to use the web: Comparing early and late respondents to an online web-based survey designed to assess IT computer skills perceptions of county extension agents. Journal of Southern Agricultural Education Research 54(1):168-179. |
|
Isaac S, Michael WB (1981). Handbook in Research and Evaluation. San Diego: EdITS Publishers. |
|
Kenton W (2023). Customer: Definition and How to Study Their Behavior for Marketing. |
|
Kerr S, Von Glinow MA, Schriesheim J (1977). Issues in the study of "professionals" in organizations: The case of scientists and engineers. Organizational Behaviour and Human Performance 18(2):329-345. |
|
Khalil AHO, Ismail M, Suandi T, Silong AD (2009). Human resource development competencies as predictors of agricultural extension agents' performance in Yemen. Human Resource Development International 12(4):429-447. |
|
Mahajan P, Kauts A (2022). Study of professional commitment among secondary school teachers of Punjab with respect to type of schools. Journal of School Psychology 6(6):9587-9597. |
|
Mutabazi P (2023). Customer Service: What It Is and Its Importance. |
|
Pallant J (2007). SPSS Survival Manual: A Step-by-Step Guide to Data Analysis Using SPSS Version 17 (3rd edition). Berkshire: McGraw-Hill. |
|
Parry SB (1996). The quest for competencies. Training 33(7):48-56. |
|
Project Management Institute (PMI) (2008). A guide to the project management body of knowledge (4th edition). Newtown Square, PA: Project Management Institute. |
|
Saxe R, Weitz BA (1982). The SOCO scale: A measure of the customer orientation of salespeople. Journal of Marketing Research 19(3):343-351. |
|
Schroeder K (2008). Competence Literature Review. f |
|
Serrador P (2013). The Impact of Planning on Project Success - A Literature Review. |
|
Song S (2008). Efficiency and Technology gap in China's agricultural, a regional meta- frontier analysis. China Economic Review 19(2):287-296. |
|
Southworth SS, Ha-Brookshire J (2016). The impact of cultural authenticity on brand uniqueness and willingness to try: The case of Chinese brands and US consumers. Asia Pacific Journal Marketing and Logistics 28(4):724-742. |
|
Srivastava R, Yadav S (2017). A Research Study on the effect of Emotional Intelligence on the Ability to Handle the Conflict and Team Building. Splint International Journal of Professionals 4(5):86-93. |
|
Smith MF (1983). Sampling considerations in evaluating cooperative extension programs. Gainesville, Florida: Florida Cooperative Extension Service. |
|
Truitt DL (2011). The Effect of Training and Development on Employee Attitude as it Relates to Training and Work Proficiency. SAGE Open 1(3):2158244011433338. |
|
Tumwesigye G (2010). The relationship between perceived organizational support and turnover intentions in a developing country: The mediating role of organizational commitment. African Journal of Business Management 4(6):942-952. |
|
Wehmeir S (1999). Oxford Advanced Learner's Dictionary of current English/A.S. Hornby. (Seventh edition) 7:850. |
|
Yi HT, Lee M, Park K (2022). Service Orientation and Customer Performance: Triad Perspectives of Sales Managers, Sales Employees, and Customers. Behavioural Science (Basel) 12(10):1-22. |
|
Zhao FF (2023). Teaching behaviours of clinical teachers and professional commitment among nursing students: A moderated mediation model of optimism and psychological well-being. Nurse Education Today 2023 Jun; 125:105774. |
Copyright © 2025 Author(s) retain the copyright of this article.
This article is published under the terms of the Creative Commons Attribution License 4.0