Assessment on the roles of information technology in improving the customer satisfaction and employee performance of commercial banks: The case of Dashen and United Bank Branches in Mizan-Aman, Southwestern Ethiopia

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Demelash Belay
Department of Sociology, College of Social Science and Humanities, Mizan-Tepi University, Ethiopia.
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References

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United Bank S.C. (2012). Annual Report for 2011 - 12. Addis Ababa. View

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