Journal of
Economics and International Finance

  • Abbreviation: J. Econ. Int. Finance
  • Language: English
  • ISSN: 2006-9812
  • DOI: 10.5897/JEIF
  • Start Year: 2009
  • Published Articles: 364

Full Length Research Paper

Assessment on the roles of information technology in improving the customer satisfaction and employee performance of commercial banks: The case of Dashen and United Bank Branches in Mizan-Aman, Southwestern Ethiopia

Tesfaye Woldu
  • Tesfaye Woldu
  • United Bank S.C. Mizan-Aman Branch, SNNPR, Ethiopia.
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Demelash Belay
  • Demelash Belay
  • Department of Sociology, College of Social Science and Humanities, Mizan-Tepi University, Ethiopia.
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  •  Received: 18 August 2020
  •  Accepted: 09 September 2020
  •  Published: 31 October 2020

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