Abstract

The evaluation of technological innovation capabilities (TICs) depends on determining multiple criteria and on building a performance and implementation plan. There are intensive studies on the issues of TICs which have been dealt with extensively by practitioners and academicians, however, studies on the implementation and performance evaluation are few. This study proposes the approach of adopting trapezoid fuzzy numbers and extending a technique for ordering performance by similarity to address the evaluation of TICs. An empirical case of a printed circuit board firm was evaluated using a proposed hybrid method. The results indicate that the hybrid method is a suitable and effective method for identifying and analyzing the competitiveness in the context of uncertainty.

Key words: Technological innovation capability, trapezoid fuzzy numbers, technique for order performance by similarity to ideal solution (TOPSIS).