Abstract

Knowledge management is a process that develops, stores, and disseminates information in an organization to have better business performance and gain competitive advantage. Nowadays organizations realized the importance of managing knowledge within organization as a necessity to survive in today’s competitive market. There are several barriers for implementation of knowledge management due to culture and infrastructures. Iran as a developing country faces even more challenges implementing knowledge management in industries. Oil and gas as a leading industry usually pioneers in applying new management concepts in Iran. This research is going to discover and test main knowledge management implementation elements and find lacks in Iran’s oil and gas industry.

Key words: Knowledge management implementation, Iran oil and gas industry, critical success factors (CSF).