African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 4188

Full Length Research Paper

The role of human resource management and nurses' job satisfaction in medical service organisations

Ms Javaria Khaliq1, Muhammad Zia-ur-Rehman2 and Majed Rashid3
  1Islamabad, Pakistan. 2NUML Islamabad, Pakistan. 3Allama Iqbal Open University, Islamabad, Pakistan.
Email: [email protected]

  •  Accepted: 27 October 2010
  •  Published: 04 February 2011

Abstract

 

The scarcity of nurses nationwide has been documented. As population increases, there is an increase in hospitals’ strains, thereby creating difficulty to find and keep good and qualified staff nurses. Job satisfaction of nurses and assurance has been an essential concern for hospital management. High staff absence and turnover, affect the hospital management which takes toll. Satisfied nurses tend to be more fruitful, innovative and dedicated to hospitals. The general models of job satisfaction focus on the view that a person has about his/her work. Job satisfaction or dissatisfaction not only depends on the type of work, but also on the perception of job. The study aims to find out the effects of ‘human resource’ in terms of results to be achieved so that it can give a basis for assessing the effectiveness of the process carried out. Non-probability sampling technique was used and 110 female nurses from three government hospitals (Advanced Hospital Hasanabdal, POF Hospital Wah Cantt and District Hospital Haripur) were selected for the study.

 

Key words: Government hospitals, Advanced Hospital Hasanabdal, POF Hospital Wah Cantt, District Hospital Haripur, job satisfaction, qualified nurses, hospital management, fruitful, innovative, perception, dissatisfaction, scarcity.