African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 4194

Full Length Research Paper

Redefining organizational practice through narratives: Unraveling the Eskom backstage

  Petra  Pelkman1 and Marcel  Veenswijk2  
  1PhD Researcher Cultural Change, Faculty of Social Science, Department of Culture, Organization and Management, Free University Amsterdam,Buitenveldertselaan 3, Metropolitan building, 1082 VA Amsterdam. Also works as a consultant for the strategy implementation firm Tracktion BV, Frans Halslaan 57, Postbus 2199, 1200 CD Hilversum. In 2008 Tracktion is starting a branche in South Africa. 2Professor of Management on Cultural Change, Faculty of Social Science, Department of Culture, Organization and Management, Free University Amsterdam, Buitenveldertselaan 3, Metropolitan building ,1082 VA Amsterdam.
Email: [email protected]

  •  Published: 28 February 2008

Abstract

 

This article is focused on discursive responses which emerge in the backstage of a large scale South-African Energy company as result of the governmental planned change program of Black Economic Empowerment (BEE). It is argued that most of the current literature on BEE deals with issues regarding the ’frontstage’ rationale  in terms of economic and  policy impacts as well as structural implications. By analyzing specific cultural practices, especially narratives which emerge in the various sub-domains of the organization, it was aimed to contribute to the further development of BEE related theories. Three alternative types of coping responses to the dominant BEE narrative of ‘liberation’ were identified: (1) a narrative of ‘threat’ (2) a narrative of ‘co-creation’ and (3) a narrative of ‘corrosion’. While threat deals with emotions of ‘exit’ and felt injustice, co-creation and corrosion are manifestations of organizational ‘voice’ and attempts to deal with internal tensions and ambiguities of the BEE program. The research illustrated that backstage dynamics in (BEE) change programs not only provide an important platform for narrative production, but also for modification and meaning destruction.   

 

Key words: Narrative, micro stories, planned change, Black Economic Empowerment.