African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 4188

Full Length Research Paper

Telework due to covid-19 in organizations in Cameroon: A managerial change or a delusion

Bello
  • Bello
  • Applied Management Techniques Research Laboratory (LAREGA), University Institute of Technology, University of Douala, P. O. Box: 2701 Douala, Cameroon.
  • Google Scholar


  •  Received: 14 July 2023
  •  Accepted: 10 October 2023
  •  Published: 31 October 2023

Abstract

This study focuses on teleworking, the adoption of which involves a managerial adjustment based on digital technology. Its objective is to assess the practice of telework in Cameroonian organisations, particularly the managerial change operated by the management team. To achieve this objective, we adopted the case study method. Thus, from the semi-directive interviews conducted with seven managers of Cameroonian companies and administrations, it appears that telework: is limited to administrative tasks, remote services, and technical design tasks; lacks clear objectives for teleworkers; offers a number of advantages to organisations and teleworkers, but also has disadvantages for the latter; and is not accompanied by mechanisms for remote monitoring of teleworkers. These results show that in the context of forced telework, there may still be shortcomings in the necessary managerial adjustment.

 

Key words: Organisation, telework, ICT, managerial change.