African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 4094

Full Length Research Paper

Leader–member exchange, organizational citizenship behaviours and performance of Ghanaian Technical University Lecturers

Eli Ayawo Atatsi
  • Eli Ayawo Atatsi
  • Department of Applied Modern Languages and Communication, Ho Technical University, Ho, Ghana.
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Petru Lucian Curşeu
  • Petru Lucian Curşeu
  • Department of Organisation, Open University of the Netherlands, The Netherlands
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Jol Stoffers
  • Jol Stoffers
  • Research Centre for Employability, Zuyd University of Applied Sciences, Sittard, The Netherlands.
  • Google Scholar
Ad Kil
  • Ad Kil
  • Nyenrode Business Universiteit, Breukelen, The Netherlands.
  • Google Scholar


  •  Received: 12 September 2019
  •  Accepted: 05 December 2019
  •  Published: 31 January 2020

Abstract

This study investigates the mediating role of organizational citizenship behaviours (OCBs) on the leader-member exchange (LMX) and employee performance relation and the degree to which work experience moderates the relation between leader-member exchange and OCBs. Lecturers from six technical universities in Ghana, making up three hundred and thirty-six lecturers, were selected using convenience sampling. The participants completed self-administered surveys. OCBs fully mediated the association between LMX and employee performance.  Furthermore, the findings indicate that the interplay between LMX and work experience on OCBs is compensatory in nature such that as work experience increases, the positive association between LMX and OCBs decrease. Managers of higher education institutions should create enabling work environments that encourage high-quality LMX and citizenship behaviours. Moreover, as work experience tends to attenuate the positive influence of LMX on OCBs, managers in higher education should focus their attention on employees with low rather than high work experience. This research adds to the employee performance literature through examining a novel link among leader-member exchange, organizational citizenship behaviours and performance.

 

Key words: Leader-member exchange, organizational citizenship behaviours, Ghana, Technical University.