Modeling link between internal service quality in human resources management and employees retention: A case of Pakistani privatized and public sector banks

Muhammad Asif Khan; Kashif-Ur-Rehman; Ijaz-Ur-Rehman; Nadeem Safwan; Ashfaq Ahmad

doi:10.5897/AJBM10.829

African Journal of
Business Management

Abbreviation: Afr. J. Bus. Manage.
Language: English
ISSN: 1993-8233
DOI: 10.5897/AJBM
Start Year: 2007
Published Articles: 4194

Full Length Research Paper

Modeling link between internal service quality in human resources management and employees retention: A case of Pakistani privatized and public sector banks

Muhammad Asif Khan1*, Kashif-Ur-Rehman2, Ijaz-Ur-Rehman3, Nadeem Safwan4and Ashfaq Ahmad5

1National University of Modern Languages, Islamabad, Pakistan. 2Iqra University Islamabad, Pakistan. 3Shaheed Zulfikar Ali Bhutto Institute of Science and Technology Islamabad, Pakistan. 4Foundation University, Pakistan. 5University of Sargodha, Pakistan.
Email: [email protected]

Article Number - 4C0B89518295
Vol.5(3), pp. 949-959 , February 2011
https://doi.org/10.5897/AJBM10.829

Accepted: 20 October 2010
Published: 04 February 2011

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