African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 4193

Full Length Research Paper

The effect of emotional intelligence on salesperson's behavior and customers' perceived service quality

  Sang Hee Kim
Department of Business Administration Chonnam National University 300 Yongbong-Dong, Buk-Gu Kwang-Ju 500-757, Korea.
Email: [email protected]

  •  Accepted: 23 July 2010
  •  Published: 04 September 2010

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