African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 4190

Full Length Research Paper

Assessment system based on fuzzy scoring in European Foundation for Quality Management (EFQM) business excellence model

Javad Dodangeh1*, Rosnah Md. Yusuff1 and Javad Jassbi2
1Department of Mechanical and Manufacturing Engineering, University Putra Malaysia (UPM), Serdang, Selangor D. E., 43400, Malaysia. 2Department of Industrial Management, Islamic Azad University, Science and Research Branch, Tehran, Iran.
Email: [email protected]

  •  Accepted: 28 February 2011
  •  Published: 04 August 2011

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