African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 4192

Full Length Research Paper

Public transport service quality in South Africa: A case study of bus and mini bus services in Johannesburg

Krishna K. Govender
  • Krishna K. Govender
  • University of KwaZulu-Natal, Pietermaritzburg, South Africa. Regenesys Business School, Johannesburg, South Africa.
  • Google Scholar


  •  Received: 11 March 2014
  •  Accepted: 09 April 2014
  •  Published: 28 May 2014

How to cite this article

APA /
Govender, K.K. (2014). Public transport service quality in South Africa: A case study of bus and mini bus services in Johannesburg. African Journal of Business Management, 8(10), 317-326.
Chicago /
Krishna K. Govender. "Public transport service quality in South Africa: A case study of bus and mini bus services in Johannesburg." African Journal of Business Management 8, no. 10 (2014): 317-326.
MLA /
Krishna K. Govender. "Public transport service quality in South Africa: A case study of bus and mini bus services in Johannesburg." African Journal of Business Management 8.10 (2014): 317-326.