African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 4190

Full Length Research Paper

Factors affecting customers’ satisfaction towards the use of automated teller machines (ATMS): A case in commercial bank of Ethiopia, Chiro town

Tewodros Biset Amene
  • Tewodros Biset Amene
  • Department of Management, College of Business and Economics, Oda Bultum University Chiro, Ethiopia P. O. Box 226, Chiro, Ethiopia.
  • Search for this author on:
  • Google Scholar
Debela Bonsa Buta
  • Debela Bonsa Buta
  • Department of Accounting and Finance, College of Business and Economics, Oda Bultum University Chiro, Ethiopia P. O. Box 226, Chiro, Ethiopia.
  • Search for this author on:
  • Google Scholar


  •  Received: 20 May 2019
  •  Accepted: 17 July 2019
  •  Published: 31 July 2019

How to cite this article

APA /
Amene, T. B., & Buta, D. B. (2019). Factors affecting customers’ satisfaction towards the use of automated teller machines (ATMS): A case in commercial bank of Ethiopia, Chiro town. African Journal of Business Management, 13(13), 438-448.
Chicago /
Tewodros Biset Amene and Debela Bonsa Buta. "Factors affecting customers’ satisfaction towards the use of automated teller machines (ATMS): A case in commercial bank of Ethiopia, Chiro town." African Journal of Business Management 13, no. 13 (2019): 438-448.
MLA /
Tewodros Biset Amene and Debela Bonsa Buta. "Factors affecting customers’ satisfaction towards the use of automated teller machines (ATMS): A case in commercial bank of Ethiopia, Chiro town." African Journal of Business Management 13.13 (2019): 438-448.
DOI /
https://doi.org/10.5897/AJBM2019.8823
URL /
https://academicjournals.org/journal/AJBM/article-abstract/A554B8B61523

Copyright © 2024 Author(s) retain the copyright of this article.

This article is published under the terms of the Creative Commons Attribution License 4.0

Back to Vol. 13 No. 13
Back to articles
SUBSCRIBE TO RSS
SUBMIT MANUSCRIPT
CONFERENCES