Abstract

Based on a preliminary survey, it was found that the education and training management of the public servant at the Center of Education and Training of Ministry of Domestic Affairs Regional Bukittinggi does not give significant impact to increase the official government performance. To find out the level of effectiveness of the training offered in the Center of Education and Training of Ministry of Domestic Affairs Regional Bukittinggi, a study was conducted. The aim of the study was to reveal the relationship between the characterictics of the trainee, trainers’ competence, learning strategy, and effectiveness of the learning process; and between the effectiveness of the learning process and the official government performance. The result of the study revealed: (1) The characterictics of the trainee, trainers’ competence, and learning strategy partially and simultaneously have low positive and significant influence on the effectiveness of the learning process. (2) The characterictics of the trainee, trainer competence, and learning strategy partially and simultaneously have low positive and significant influence on the civil servants’ performance. (3) The effectiveness of the learning process has mild positive and significant influence on the civil servants’ performance. (4)  The characterictics of the trainee, trainer competence, and learning strategy partially and simultaneously have mild positive and significant influence on the civil servants’ performance. It can be concluded that the diklat has given a positive but low impact to increase the performance of government officials. By implication, the Center of Education and Training of Ministry of Domestic Affairs Regional Bukittinggi should try to improve the quality of the learning process.

Key words: Effectiveness of education, training government officials.