The role of service attributes in customer satisfaction: An analysis of classified hotels in Cameroon

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Nkene Ndeme Richard
Department of Marketing and Management, University of Yaounde II, Soa, Cameroon, Cameroon.
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Nkiendem Felix
Department of Marketing and Organisation, University of Dschang, Dschang, Cameroon.
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Essomme Innocent
Department of Marketing and Organisation, University of Dschang, Dschang, Cameroon.
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and Fokeng Sylvie
Department of Marketing and Management, University of Yaounde II, Soa, Cameroon, Cameroon.
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Copyright © 2024 Author(s) retain the copyright of this article.
This article is published under the terms of the Creative Commons Attribution License 4.0.

Authors

Nkene Ndeme Richard
Department of Marketing and Management, University of Yaounde II, Soa, Cameroon, Cameroon.

Nkiendem Felix
Department of Marketing and Organisation, University of Dschang, Dschang, Cameroon.

Essomme Innocent
Department of Marketing and Organisation, University of Dschang, Dschang, Cameroon.

and Fokeng Sylvie
Department of Marketing and Management, University of Yaounde II, Soa, Cameroon, Cameroon.

Corresponding Author Email: [email protected]

This article is published under the terms of the Creative Commons Attribution License 4.0

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