September 2024

Effects of mobile banking services on the performance of commercial banks in Kenya

In the recent period, commercial banks have witnessed parity in performance and rapid growth in mobile banking services. Consequently, mobile banking services are considered pillars of bank performance by regulators and practitioners alike. Basel has set values for effective financial oversight, and central banks have issued roadmaps on mobile banking services to ensure a sound financial system that aligns with...

Author(s): J. J. Korir, W. Nyamute, K. Okiro and P. Magutu