How to cite this article
APA /
Shode, K. T. (2017). Determinants and outcome of customer satisfaction at the commercial bank of Ethiopia: Evidence from
Addis Ababa. African Journal of Marketing Management, 9(7), 107-119.
Chicago /
Kebede Teshale Shode. "Determinants and outcome of customer satisfaction at the commercial bank of Ethiopia: Evidence from
Addis Ababa." African Journal of Marketing Management 9, no. 7 (2017): 107-119.
MLA /
Kebede Teshale Shode. "Determinants and outcome of customer satisfaction at the commercial bank of Ethiopia: Evidence from
Addis Ababa." African Journal of Marketing Management 9.7 (2017): 107-119.