African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 4193

Full Length Research Paper

Analysis of agency banking and customer satisfaction in Rwanda: A case of Bank of Kigali

Rwanyarare Godfrey
  • Rwanyarare Godfrey
  • Department of Business Administration, School of Graduate Studies, University of Kigali, Rwanda.
  • Google Scholar
Kalimba Peter
  • Kalimba Peter
  • Department of Business Administration, School of Graduate Studies, University of Kigali, Rwanda.
  • Google Scholar


  •  Received: 15 November 2022
  •  Accepted: 11 January 2023
  •  Published: 31 January 2023

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