African Journal of
Business Management

  • Abbreviation: Afr. J. Bus. Manage.
  • Language: English
  • ISSN: 1993-8233
  • DOI: 10.5897/AJBM
  • Start Year: 2007
  • Published Articles: 4193

Full Length Research Paper

Analysis of agency banking and customer satisfaction in Rwanda: A case of Bank of Kigali

Rwanyarare Godfrey
  • Rwanyarare Godfrey
  • Department of Business Administration, School of Graduate Studies, University of Kigali, Rwanda.
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Kalimba Peter
  • Kalimba Peter
  • Department of Business Administration, School of Graduate Studies, University of Kigali, Rwanda.
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  •  Received: 15 November 2022
  •  Accepted: 11 January 2023
  •  Published: 31 January 2023

How to cite this article

APA /
Rwanyarare, G., & Kalimba, P. (2023). Analysis of agency banking and customer satisfaction in Rwanda: A case of Bank of Kigali. African Journal of Business Management, 17(1), 1-12.
Chicago /
Rwanyarare Godfrey and Kalimba Peter. "Analysis of agency banking and customer satisfaction in Rwanda: A case of Bank of Kigali." African Journal of Business Management 17, no. 1 (2023): 1-12.
MLA /
Rwanyarare Godfrey and Kalimba Peter. "Analysis of agency banking and customer satisfaction in Rwanda: A case of Bank of Kigali." African Journal of Business Management 17.1 (2023): 1-12.
DOI /
https://doi.org/10.5897/AJBM2022.9426
URL /
https://academicjournals.org/journal/AJBM/article-abstract/B57202770254

Copyright © 2024 Author(s) retain the copyright of this article.

This article is published under the terms of the Creative Commons Attribution License 4.0

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