Educational Research and Reviews

  • Abbreviation: Educ. Res. Rev.
  • Language: English
  • ISSN: 1990-3839
  • DOI: 10.5897/ERR
  • Start Year: 2006
  • Published Articles: 2008

Full Length Research Paper

Numerical implementation of indicators and statistical control tools in monitoring and evaluating CACEI-ISO indicators of study program in industrial process by systematization

Gabriela Cota Ayala*
  • Gabriela Cota Ayala*
  • Carrera de Ingeniería Industrial, Instituto Tecnológico de Chihuahua II, Avenida de las industrias 11101, Complejo Industrial Chihuahua, Chihuahua, Mexico.
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Francia Angelica Karlos Real2
  • Francia Angelica Karlos Real2
  • Procesos Industriales, Universidad Tecnológica de Chihuahua, Ave. Montes Americanos 9501 Sector 35 Chihuahua, Chihuahua, C.P. 31216, Mexico.
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Ramirez Alvarado Edqar Ivan
  • Ramirez Alvarado Edqar Ivan
  • Procesos Industriales, Universidad Tecnológica de Chihuahua, Ave. Montes Americanos 9501 Sector 35 Chihuahua, Chihuahua, C.P. 31216, Mexico.
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  •  Received: 28 October 2015
  •  Accepted: 17 November 2015
  •  Published: 23 July 2016

Abstract

The research was conducted to determine if the study program of the career of industrial processes Technological University of Chihuahua, 1 year after that it was certified by CACEI, continues achieving the established indicators and ISO 9001: 2008, implementing quality tools, monitoring of essential indicators are determined, flow charts are developed and introduced to strengthen the quality management system, the website was designed to systematize finally implemented for each requirement primary control indicator and their respective metric to measure performance and determined that 17 indicators are being met extensively, five indicators were moderately satisfied and 3 indicators are not met, it has a 12% failure of the primary indicators measured during the study period 2014-2015.

Key words: Accreditation Board of Engineering Education (CACEI), ISO 9001: 2008, tracking.

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This article is published under the terms of the Creative Commons Attribution License 4.0

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