Impact of service quality performance on customer satisfaction: A case of Oromia international Bank (OIB), Ambo Branch, West Shoa Zone, Oromia 
Regional State, Ethiopia

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Negash Geleta Etana
Department of Management, College of Business and Economics, Ambo University, P. O. Box, 119, Ethiopia.
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Authors

Negash Geleta Etana
Department of Management, College of Business and Economics, Ambo University, P. O. Box, 119, Ethiopia.

Corresponding Author Email: [email protected]

This article is published under the terms of the Creative Commons Attribution License 4.0

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