African Journal of
Marketing Management

  • Abbreviation: Afr. J. Mark. Manage.
  • Language: English
  • ISSN: 2141-2421
  • DOI: 10.5897/AJMM
  • Start Year: 2009
  • Published Articles: 150

Full Length Research Paper

The impact of M-banking quality service on customer’s satisfaction during Covid-19 lock down: The case of Bank of Abyssinia, Ethiopia

Eyob Ketema* and Yalemwork W/Selassie  
Department of Business Administration, Lunar International College, Ethiopia.  
Email: [email protected]

  •  Received: 19 June 2020
  •  Accepted: 25 September 2020
  •  Published: 30 November 2020

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